Frequently Asked Questions
- I can't sync: my passwords match but STRIP says they do not
- I can't sync: schema version mismatch error
- I can't see my passwords, they're all dots, how can I change that?
- How do I update to the latest version?
- How do I enable sync?
- I updated to STRIP 2 and now I can't sync with StripSync
- Is the desktop version sold separately? Is there a bundle discount?
- Does STRIP automatically populate forms in my web browser?
- I had Strip on my PC and my hard drive crashed, how can I get the software on my new hard drive?
- STRIP on my iPad freezes when I try to log in
- Do you have a user manual for STRIP for Windows or OS X?
- How do I sync form my mobile device to my desktop or laptop?
- I’m having a problem syncing my phone to my desktop
- I can't sync with Dropbox, I get a lock-file error
- I forgot my password, can you help me reset it?
- STRIP crashes when I try to change my password
- I used to have a program called StripSync but I can’t find it anymore.
- Is there a "Lite" or trial version I can try for free?
- I am using STRIP Lite, how do I upgrade to the full version?
- Is there a desktop app?
- What version am I using?
- What kind of data can I store in STRIP?
- Will you charge for updates?
- How do I backup my data?
- Is there a way to keep the database unlocked?
- Can I use STRIP with other apps?
- How do I search for data in STRIP?
- How do I delete records on iOS?
- How do I recover from data loss?
- How do I reset STRIP?
- I'm having trouble importing a CSV file
- I lost all my info when I got a new phone
- I upgraded my iOS version and my data is gone!
- What does "unable to register Bonjour Service" mean?
- How do I enable Sync?
- STRIP for iOS or Android can't find my computer to sync!
- STRIP finds my computer for sync, but the connection fails
- How do I sync without WiFi?
- Why do I get an HMAC authentication error when I sync?
- Dropbox Sync fails with an error saying "Lockfile found"
- What gets encrypted?
- Am I susceptible to dictionary attacks?
- Are my backups encrypted?
- What kind of encryption does STRIP use?
- What if I forget the master password?
- When I sync with Dropbox or Google Drive, is my data encrypted?
- iOS: When I switch apps, does STRIP lock my data?
- Can I store images in STRIP?
- Are you going to make an Android version?
- Are you going to port STRIP to [insert platform here]?
- Can you provide a custom font setting?
- Can you make random passwords easier to remember?
- Can you add desktop synchronization?
- Can you add a setting so I can change the locking behavior?